Meet the Staff

where everyone knows your name and frames

Family-like Environment

I take great pride in my staff, pouring everything I have into them and loving them and their families. We are truly a family here and I do believe this is the best team I have ever had! They all work together very well and they have all been in my office for years now. I take pride in the fact that I don’t have a big turn over. Most patients know my staff by name and love them as much as I do!

Stop by the office and see why!

Team Members

Lindsay Rabe

Master Optician/Billing Specialist

Lindsay resides here in Wills Point with her husband, Ben, and they have 4 children and 2 grandsons. She is well-trained in our office – she started as a tech, moved to the optical side, but her specialty by far, is insurance and she does it well! Lindsay is a very hard worker and is known to step in and help anywhere she is needed. She is our quiet one, but her soft tone and personality fits perfect in our office.

Brenda Nicholson

Insurance Specialist/Surgical Coordinator

Brenda is a long time resident of Wills Point and has been with our office for over 12 years. She is usually the first one to greet you as you walk into our office. Brenda and her husband, Paul, together have 5 children and 12 grandchildren. She is our Insurance Specialist making sure our patients are getting the most from their benefits. In addition to that, she is also in charge of scheduling surgeries for our patients and making sure pre-op and post-op is a positive experience for them. In her free time, Brenda and her husband enjoy traveling and spending time with their large family and events that involve their grandkids.

Jennifer Rabal

Master Opthalmic Technician/Dry Eye Specialist

Jennifer is a Wills Point native, but resides with her husband, Toby, in Edgewood. Together they have 3 grown children and 5 grandchildren. Jennifer is our lead Opthalmic Technician, doing primary patient care and diagnostic testing. She is a Certified Dry Eye Specialist providing our patients with our new non-surgical dry eye treatment, Forma I and Lumecca I. Her free time is spent with her family and grandkids, and can be found at any activity that involves them.

Sierra Taylor

Optician/Contact Lens Specialist

Sierra has two children, Allie and Jessie, and resides in Wills Point. She loves spending time outdoors, fishing, spending long weekends at the beach, and never turns down a shopping trip. Sierra has a huge heart for patient care and loves putting a smile on their face. Sierra handles contacts lens ordering and adjustments with precise contact knowledge. She is also cross trained to help technicians, as well as, in the optical shop with glasses sales. Her bubbly smile and heart for the job always leaves patients happy with their care and we are very blessed to have her.

Cheyenne Shaw

Optician

Cheyenne is from Wills Point, born and raised! She has been a patient of Dr. Malouf’s since she was 14 years old and was so excited to join our office in 2023. She and her husband, Jonathan, together have 3 boys, whom they dedicate all of their free time to. Cheyenne is one of our Opticians, specializing in glasses sales and helping patients determine their optical needs. From coatings to various forms and materials of lenses, she is a walking glasses library who is ready to help customize every pair for our patients.

Hollie Kuykendall

Front Desk Receptionist

Hollie resides in Wills Point with her 2 sons, Easton and Wesson. Hollie is a new and valuable member to our team. After spending her boys younger years at home with them, she decided it was time to go back into the workforce. Hollie is our front desk receptionist and helps with the daily task of scheduling appointments, pulling insurance benefits, and at times can be found encouraging her coworkers. She spends her free time with her family, homeschooling her boys, and is a vital part of her church family.

Jennifer Valentine

Opthalmic Technician/Optician

Jennifer is the newest member of our team and she showed up at just the right time! Jennifer and her husband, Jordon, reside in Wills Point with their 3 children. Jennifer immediately fit right in and was willing to learn every aspect of the office, making her a valuable employee to our office. She spends majority of her time on the Technician’s side of the office, providing exceptional patient care, and since she doesn’t sit still long you can find her in our Optical Shop assisting patients with glasses and contacts. In her free time, Jennifer loves spending time with her family, gardening, and tending to their farm animals.